01
Within New Zealand
Domestic orders are carefully packed and shipped from our studio, with tracking provided on dispatch. Delivery timing and cost are calculated at checkout.
Shipping & Delivery
Wherever the tide takes you, this finds its way there.
A short guide to how your order travels from our coastal studio to your door.
All SIREN TEARS orders are shipped from our New Zealand studio using NZ Post.
02
International Orders
We ship to customers around the world. Orders over USD $300 ship free, wherever you are. Orders under this amount ship at a standard rate, calculated at checkout.
03
Customs, Duties & Local Taxes
International parcels may be subject to import duties, taxes, or handling fees set by your country's customs authority. These charges are outside our control and are the responsibility of the customer on arrival. If you're unsure what applies, your local customs office can usually give you an estimate before you order.
04
Before It Leaves Us
Each piece is inspected and packed by hand before it leaves our studio. Please allow a little extra time during peak periods — we'd always rather take care than rush.
Check Delivery Time
Want to know roughly how long delivery may take to your destination?
Check with NZ Post →Questions about a specific order?
Sign in to select the order and send us a message.
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Or email us directly at sirentears1995@gmail.com